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Why Patient Portals Need Unique Support to Succeed

There’s no doubt … Meaningful Use has changed the landscape of healthcare.   One obvious example is requisite direct engagement with patients through a patient portal.   Before Meaningful Use, the...

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How Hospital Service Desks Can Cost Less and Do More

Today, most hospitals understand the need to incorporate a dedicated service desk in their IT operations. With the complexity of EHRs and other hardware and software systems — plus new security...

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